Answers to common questions about our services, bookings, and payments.
Go to the Book Session page, choose a service and therapist, select date and time, then proceed to payment.
Yes. Fund your wallet on the Wallet page and select Wallet during booking payment.
All payments are final and non-refundable. Please review our No Refund Policy before paying.
Yes. We offer online sessions via secure video calls. Choose Online Therapy when booking.
Visit your Bookings page. Depending on the status, you may be able to reschedule. Otherwise, contact support.
Use the Become a Therapist link and submit your application with the required documents.
Yes. We follow strict privacy and data protection policies. See our Privacy Policy for details.
Contact our support team: info@help.org or call +234 708 885 0874.